Legal
Privacy Policy
Last updated: July 11, 2026
Lexington Solution Limited (“Lexington Solution,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect through our website at lexingtonsolution.ca (the “Site”), how we use and protect it, and the choices you have.
1. Information we collect
Information you provide to us
When you contact us through the Site — for example, by submitting our contact form, requesting a quote, or emailing us — we collect the information you choose to give us. This typically includes your name, email address, phone number, and any details you include about your property or the services you are interested in.
Information collected automatically
When you visit the Site, our hosting and infrastructure providers automatically collect standard technical information, such as your IP address, browser type and version, device type, referring pages, and the dates and times of your visits. This information is used to operate, secure, and improve the Site.
2. How we use your information
We use the personal information we collect to:
- Respond to your inquiries and provide quotes, estimates, and information you request;
- Provide, manage, and follow up on our building management and property services;
- Communicate with you about your property, projects, scheduling, and service updates;
- Operate, maintain, secure, and improve the Site and our services;
- Comply with our legal, regulatory, and contractual obligations.
We do not sell your personal information, and we do not use it for unrelated purposes without your consent.
3. Cookies & analytics
The Site may use cookies and similar technologies to support basic functionality and to understand how visitors use the Site. Cookies are small files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly without them.
4. Third-party service providers
We rely on trusted third-party providers to operate the Site. These providers process limited information on our behalf and are only permitted to use it to provide their services to us:
- Web3Forms — processes and delivers messages submitted through our contact form.
- Netlify — hosts the Site and processes standard server and access logs.
- Google Fonts — serves the fonts used on the Site, which may involve your browser making a request to Google’s servers.
Each provider maintains its own privacy practices. We encourage you to review their policies for details on how they handle information.
5. Disclosure of information
We do not sell, rent, or trade your personal information. We may disclose it only in the following circumstances:
- To the service providers described above, as needed to operate the Site and deliver our services;
- When required to comply with applicable law, legal process, or a lawful request from a public authority;
- To protect the rights, property, or safety of Lexington Solution Limited, our clients, or others;
- In connection with a business transaction, such as a merger, financing, or sale of assets, subject to appropriate confidentiality protections.
6. Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain our client and business records, and to meet legal and regulatory requirements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your privacy rights
We handle personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Subject to these laws, you have the right to:
- Access the personal information we hold about you;
- Request that we correct inaccurate or incomplete information;
- Withdraw your consent to our use of your information, subject to legal and contractual limits;
- Ask questions or make a complaint about how we handle your information.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.
9. Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and this policy does not apply to them. We encourage you to review the privacy policies of any third-party site you visit.
10. Children’s privacy
The Site is intended for a general, business audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date above. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
12. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Lexington Solution Limited
- Vancouver, British Columbia, Canada
- Phone: 604-992-1685
- Email: info@lexingtonsolution.ca